Awards & Recognition

Summary of Awards

Best New Product, Marriott International - Marriott City Center – Downtown Portland, OR

Best New Full Service Opening (Special Achievement), Marriott International - Marriott Denver International Airport

President's Award, Marriott International - Multiple Hotels

Hotel of the Year, Promus Hotels - Doubletree Club Hotel, Philadelphia, PA

Modernization Award, Holiday Inn Worldwide (5 consecutive years) - Multiple Hotels

Quality Excellence Award, Holiday Inn Worldwide - Multiple Hotels

2014 Spirit of Hampton Award, Hampton Inn Hotels - Maurice Charlton, Hampton Inn & Suites Providence/Warwick Airport

2013 Corporate Star Award Recipient, Goodwill Industries of Rhode Island - Hampton Inn & Suites Providence/Warwick Airport

2013 Spirit of Embassy Award, Embassy Suites Hotels - Patti Steele, Embassy Suites Troy, MI

2013 Carlson Rezidor President's Award - Country Inn & Suites, Athens, GA

Homewood Suites byHilton Extended Stay Most Improved Percentage Award of Merit - Homewood Suites, Canonsburg, PA

Metro Tulsa Hotel & Lodging Association People's Choice Award Best Chef - Terri Boehm, Embassy Suites Tulsa, OK

Cocoa Beach Chamber of Commerce 2012 Hospitality Business of the Year - International Palms Resort & Conference Center Cocoa Beach, FL

IHG 2012 Renovation Award The Beach House, a Holiday Inn Resort, Hilton Head Island, SC

Expedia Insiders' Select for 2012 - Shores Resort & Spa, Daytona Beach Shores, FL

DOS of the Year, DoubleTree by Hilton Hotels - Joe Mitchell, DoubleTree Suites by Hilton Lexington, KY

Spirit of Excellence Award, Embassy Suites Hotels Diane Walters, Embassy Suites Brunswick, GA 

Spirit of Embassy Award, Embassy Suites Hotels - Boris Nichols, Embassy Suites Tulsa, OK

Spirt of Embassy Award, Embassy Suites Hotels - Joy Vai, Embassy Suites Tulsa, OK

2012 Carlson Rezidor President's Award - Country Inn & Suites Athens, GA

2011 Housekeeping Award of Excellence - Most Improved, Hilton Hotels & Resorts - Hilton Houston Southwest, TX

Web Marketing Association's 2011 WebAward for Best Hotel & Lodging Website - Shores Resort & Spa, Daytona Beach Shores, FL

Florida Commission on Tourism's 2011 Bronze Flagler Award - Shores Resort & Spa, Daytona Beach Shores, FL

Circle of Leadership, Hilton Hotels Corporation - Vinny Bucci, DoubleTree Suites, Lexington, KY

DoubleTree by Hilton Spirit of Care Award - Linda Dukes, DoubleTree Suites, Lexington, KY

1st, 2nd, & 3rd Quarter 2011, Top 10 CARE CUP Finalist - DoubleTree Suites, Lexington, KY

DoubleTree by Hilton Crystal Cookie Award (Community Leadership) - DoubleTree Suites, Nashville Airport, TN

DoubleTree Award of Excellence - Food and Beverage - DoubleTree Suites, Lexington, KY

DoubleTree Spirit of Care Award - Peter Rawlings, DoubleTree Suites, Lexington, KY

2011 Carlson Rezidor President's Award - Country Inn & Suites Athens, GA

Jorgen Hansen Award for Excellence in Revenue Management for Franchised Hotels - Michelle Davis, HVMG Director of Revenue Management

What A Difference Award (formerly "Leap Frog" Award) - leapt 108 places from #158 to #50 in TQS (largest increase in overall brand ranking) - Embassy Suites, Detroit-Troy, MI

Most Improved Service (18.6% point improvement) - Embassy Suites, Dallas-Park Central, TX

Rank of #9/110 Gen 1 properties - Residence Inn, Charlotte, NC

HIghest Guest Satisfaction Score: Problem Incident Improvement - Courtyard by Marriott, Mt. Arlington, NJ

Highest Guest Satisfaction Score: Evening Social - Residence Inn, Rocky Mount, NC

Rank of #11/225 for DoubleTree Brand Promise Scorecard - DoubleTree Suites, Lexington, KY

Rank of #3/225 for DoubleTree Brand Promise Scorecard - DoubleTree, Rocky Mount, NC


Recognitions

Pacesetter Award - Atlanta Business Chronicle - 2013

#21 Top Management Companies - Hotel Management Magazine - 2013

Pacesetter Award - Atlanta Business Chronicle - 2012

Top Third-Party Management Companies  - Hotel Management - 2011

Top Hotel Companies - Hotel & Motel Management - 2010