Awards & Recognition


Summary of Awards

Best New Product, Marriott International - Marriott City Center – Downtown Portland, OR

Best New Full Service Opening (Special Achievement), Marriott International - Marriott Denver International Airport

President's Award, Marriott International - Multiple Hotels

Hotel of the Year, Promus Hotels - Doubletree Club Hotel, Philadelphia, PA

Modernization Award, Holiday Inn Worldwide (5 consecutive years) - Multiple Hotels

Quality Excellence Award, Holiday Inn Worldwide - Multiple Hotels

Web Marketing Association's 2011 WebAward for Best Hotel & Lodging Website - Shores Resort & Spa, Daytona Beach Shores, FL

Florida Commission on Tourism's 2011 Bronze Flagler Award - Shores Resort & Spa, Daytona Beach Shores, FL

Circle of Leadership, Hilton Hotels Corporation - Vinny Bucci, DoubleTree Suites, Lexington, KY

DoubleTree by Hilton Spirit of Care Award - Linda Dukes, DoubleTree Suites, Lexington, KY

1st, 2nd, & 3rd Quarter 2011, Top 10 CARE CUP Finalist - DoubleTree Suites, Lexington, KY

DoubleTree by Hilton Crystal Cookie Award (Community Leadership) - DoubleTree Suites, Nashville Airport, TN

DoubleTree Award of Excellence - Food and Beverage - DoubleTree Suites, Lexington, KY

DoubleTree Spirit of Care Award - Peter Rawlings, DoubleTree Suites, Lexington, KY

Jorgen Hansen Award for Excellence in Revenue Management for Franchised Hotels - Michelle Davis, HVMG Director of Revenue Management

What A Difference Award (formerly "Leap Frog" Award) - leapt 108 places from #158 to #50 in TQS (largest increase in overall brand ranking) - Embassy Suites, Detroit-Troy, MI

Most Improved Service (18.6% point improvement) - Embassy Suites, Dallas-Park Central, TX

Rank of #9/110 Gen 1 properties - Residence Inn, Charlotte, NC

HIghest Guest Satisfaction Score: Problem Incident Improvement - Courtyard by Marriott, Mt. Arlington, NJ

Highest Guest Satisfaction Score: Evening Social - Residence Inn, Rocky Mount, NC

Rank of #11/225 for DoubleTree Brand Promise Scorecard - DoubleTree Suites, Lexington, KY

Rank of #3/225 for DoubleTree Brand Promise Scorecard - DoubleTree, Rocky Mount, NC


Recognition

Top Third-Party Management Companies - Hotel Management - 2011

Top Hotel Companies - Hotel & Motel Management - 2010