HVMG's cash conservation playbook has been proven through
multiple cycles. During the C19 crisis,
it has allowed us to respond to near-term fluctuations and protect our
owners' assets. We delivered $12
more in GOP per available room than the industry, with our portfolio's GOP
margin averaging 27.4% to the industry's 4.3%.
Our expense adjustments are carefully matched to demand levels so the
guest experience remains intact.
Examples include:
- Brought landscaping work in-house, resulting in an annual savings of $18,000. The team enjoyed filling the beds with annuals and perennials so much they intend to keep doing it. (Full-Service Hotel)
- Earned certification to test and treat pool in order to save $14,400 annually. (Resort Hotel)
- Scheduled managers and supervisors to support associate and guest needs during the evening shift. (Airport Hotel)
The creativity and ingenuity our hotel teams brought to the table made it possible for us to make thoughtful adjustments that maintain excellent guest service while containing costs. Read more about HVMG's industry-beating C19 performance here.