hospitality ventures management group

Matt has specialized in hotel operations and guest experience for more than 25 years. He focuses on providing analytical guest research, support, guidance and “celebration” to all HVMG hotels in the realm of guest and brand excellence. He partners with franchise representatives of several major brands to ensure all HVMG hotels provide an excellent guest experience, which will ensure high guest satisfaction scores, brand and property loyalty and a significant ROI.

Prior to HVMG, Matt worked for many successful hospitality companies including Impac Hotel Group, Lodgian, Promus and Walt Disney World Resorts. Matt has held the position of General Manager, and served in managerial and line level roles throughout the rooms and food & beverage departments. Matt is a member of the Embassy Suites Operations Committee for Hilton Worldwide and has spoken at recent industry trade conferences on the topic of “Guest Excellence”. He is a graduate of the University of Central Florida and holds a degree in Hospitality Management with an emphasis on Hotel Operations.

Matt may be reached via email at mwoodruff@hvmg.com.