Congratulations to the Embassy Suites Phoenix Downtown North, winner of the Embassy Suites brand's Q4 Service Impact Challenge. Of all Embassy Suites properties, this team had the greatest Service Impact Metric vs. the prior year!

According to Brand Manager Parker Henderson, "Bonnie, Tom and myself celebrated with the team yesterday. They are like a family, they look after one another, they are engaging and it was clear why they won! Thank you Bleu and Brian for putting a wonderful event together (and thank you Matt/HVMG - Hospitality Ventures Management Group for joining in the party!)"