More Than Just a Job
By Stephanie Bauer, HVMG
Regional Vice President of Operations
There are hidden heroes in every HVMG hotel. After an unprecedented year, we wanted to celebrate,
thank, and recognize all of our
associates for living our BE EXCELLENT culture and values. In addition to a thank-you celebration at
every hotel, we accepted nominations for a special Hidden Hero
award. Once we received nominations from
each hotel, the other RVPs and I had the difficult job of narrowing them down
to one finalist for each of our three regions.
- Demonstrate HVMG's core value of excellence
through specific acts within their hotels, their communities, and their
personal lives.
- Go beyond their normal responsibilities to
impact a specific guest experience or hotel event.
- Play an active role leading their co-workers
through difficult times and situations, by demonstrating acts of informal
leadership, kindness and HVMG love.

"Jill recently lost a very dear friend and received
a serious health diagnosis. Even with
all of these setbacks and emotions, Jill made sure to help the hotel in any way
she could," says Sara.
"Throughout all of it, her attitude is always excellent, and
she always makes sure her fellow associates are taken care of."
"Jill is an
awesome person."
"Everybody
loves her."
"She's fun to
work with."
"I love her
to death."
"She's very
guest-oriented."
"Jill is very
helpful."
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